Some months ago I was espousing the merits of the TIME mentoring program for the Travel Industry and lamenting the eventual loss of industry icons and leaders and how to replace their experience and worth to the industry.
On the weekend we lost a travel industry icon and today we say farewell to her. Ursula King was the consummate traveller who wanted to share her vision. She had specific ideas on how service should be delivered to the public in her inimitable style of grace and professionalism. She became a leader through always providing the best, sharing and not compromising on her strong views that became a benchmark for the rest of the travel industry.
It will be a full house today as an entire industry pays tribute to one of their own and the crowd will be regaled by many travel stories and highlights from a life well lived. Ursula may not have set out to influence an industry but the crowd today will differ from that thinking because she touched so many that her memory will linger like the soft summer breezes we all look for when travelling.
I will miss her.
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